Reviews

Read what our clients have to say about us

David at Newboulds & Co helped us to sell our house in Shepperton under very challenging circumstances. Not only was it during the COVID pandemic but we were living abroad.
 
David was prompt and realistic when giving us a valuation and gave valuable feedback. This in turn meant that when we put our house on the market it had a great deal of interest and we could choose the most secure buyer - something that was very important to us given our circumstances and need for a quick (but also not 'cheap') sale.
 
David went over and above in his role to ensure viewings could take place.... working around constraints imposed when our tenants had to self-isolate.
 
Once our tenants had moved out David was always on hand to ensure the property was secure, emptied efficiently and meter readings taken. He always responded to emails and phone calls promptly.
 
The good natured attitude of David and all the staff at Newboulds & Co meant that we always felt comfortable asking many questions and always felt our concerns were taken seriously.
 
In short our experience of selling a house with Newboulds & Co has been very positive and we would not hesitate to use them again or recommend them to anyone. Thank you to David and all the staff at Newboulds & Co.

Katherine


Myself & Dave were extremely delighted with David’s hard work & professionalism in the sale of our property. 

David kept us informed all the way throughout the process. 

 

Newboulds are highly recommended by us for anyone looking to sell or buy a property. 

 

Carol & Dave


Having Newboulds & Co. fully manage our Shepperton property was the best decision we ever made.  Leah and Barry were with us every step of the way with expert, professional guidance finely tuned to fit our needs.  We have been extremely happy with all aspects of the process from start to finish.  Advice for readying the property was spot on, finding perfect tenants couldn’t have been more efficient, dealing with the formalities was an absolute breeze and any issues associated with the day to day management of the property are always dealt with quickly, transparently, cost-effectively and most importantly to the satisfaction of everyone involved, (especially our tenants).  I live overseas and probably wouldn’t have gone down the letting route at all if it wasn’t for Leah & Barry.  Now, after a year and a half, they continue to provide solid and consistent service.  Top notch. 10 out of 10!  Also, I should mention that this review is long overdue.  It only took a Global Pandemic for me to finally sit down and write it.  ????

 

Mr Morris


David, Barry and Leah,
Many Thanks for your hard work and efforts in helping us sell and purchase our new home.
Your customer service, commitment and enthusiasm were second to none and from the very start of the process we were confident we had made the right choice in using your service and expertise.
We would not hesitate to recommend or use you again, Thanks again......The Gates

Mr & Mrs Gates


Newboulds and Co did a great job when it came to selling my property. David worked very hard to keep disruptions to a minimum and was a calming voice at a very stressful time!
Thank you so much Leah and David, I would highly recommend your services.

Jenny


I have used Newboulds as my letting agent for over five years. Throughout this time I have found them to be very friendly and helpful. If there are any issues with my rented flat I am immediately informed and advised of my options. If I request they carry out a repair it is arranged and conducted efficiently and completed to a high standard. Consequently renting my flat is worry free. I am 100% satisfied with the services provided to me by Newboulds & Co.

Mr Tween


David and the entire Newboulds team have been superb throughout the sale of our property. Despite several setbacks in a very tricky market, the team at Newboulds were positive and reassuring and went above and beyond the call of duty when required, we really couldn’t have asked for more. David, Barry, Leah, and Chris have been absolutely exceptional. A huge thank you

Mr & Mrs Appleton


I would just like to say how fantastic the service was that I received from Newboulds on the recent sale of my home. Despite the fact it dragged on for 10 long months due to reasons wholly out of David Long and Newboulds control, I always felt David and the team were working tirelessly to ensure our buyer was willing to wait in the chain for others to resolve themselves.
Great work and I don't often put my name to recommendations but in this instance whether buying or selling I am sure Newboulds will give you a wholly satisfactory experience

Mr Stewart


Newboulds went above and beyond not only to find a tenant for our flat but in supporting us through a difficult house purchase. They were very understanding when things weren't going to plan, always happy to give us advice when we needed it, and so professional. I would 100% recommend them.

Maya Patel


Dear Leah and Barry
I just wanted to praise your extra care to find tenants, professionalism at all times and managing the property in such a way it was gloriously hassle free for me.
I can't thank you enough for going the extra mile to the point you're still ensuring the property runs properly with reminders on what needs sorted.
So glad I found Newboulds, there's not many who would do the same.
You will always come highly recommend in my book!

Diane


We can't recommend Barry, Leah and all the Newboulds team highly enough.

Their hard work and support resulted in us securing Tenants for our Sunbury house very quickly (within 2 weeks).

We're really delighted with the Newbould's service we received and the speed in which they secured a Tenant.

Thank you again Team Newboulds for everything.

Mr Matthewson


I had an excellent experience with Newboulds & Co for my recent property sale.  I have worked in prior years with other local agents so have a basis for comparison.   David Long at Newboulds went far above my expectations.  This was a  challenging property to market and sell because of its condition,  the owner outside the UK in a different time zone and with a probate solicitor also in the communications loop.
At the initial agent valuation (one of three I obtained), David was straightforward and helpful.   He gave me good background market information and evaluation of what price might be possible, not just a high valuation to secure the listing.  The marketing plan was solid and evolved as required during the listing.   The selling price realized in the end was very close to David's initial valuation.
During the course of the listing the property had to be re-marketed.   David's communication on status and progress  by phone, and email  was always timely and on point .    Whenever needed he promptly provided my solicitor with formal status updates and his advice on offers received.  In addition, as I live outside the UK,  David was willing to take on the extra tasks of monitoring the property to meet insurance requirements and obtaining trades quotes when it appeared work might be needed to conclude a sale.   I feel this was a level of service and commitment to the client that went beyond normal expectations of a listing agent. 
Throughout the process, David was always willing to quickly address my questions and concerns.   He was also able to suggest a creative and non-traditional approach to marketing the property after an early potential purchaser dropped out.      David persevered through many showings and obtained a great result on this more challenging property sale.
The team at Newboulds office made sure that my messages were passed along and timely  contact  was facilitated.
I have no hesitation in recommending Newboulds & Co estate agents.

Diana


Both Jackie and myself cannot thank yourself and all the team enough for all the hard work , enthusiasm and advice that made our move from Shepperton to our new home stress free.

Not having moved for over 30years we found the way we were kept informed and updated for every step of the process was everything that we could hope for.We  cannot recommend Newboulds highly enough to anybody wishing to either sell or buy or both

Mr & Mrs White


An excellent team, about whom we only had positive things to say - they left the competition in the dust as far as we were concerned in terms of their professionalism, sincerity, dedication and speed. Keep up the good work guys!

Mr Beavis


David Long has proven to be a complete professional during the sale and purchase of our house. He kept behind all party's concerned and made the sale happen. Without him I am sure it may have failed

Mr Burgess


I can’t thank Newboulds enough for finding our lovely tenants.

Newboulds have to be the nicest, most professional Estate Agent we have EVER dealt with, in short Just the Best!

Best regards

Miss D


I am a director of a small block of flats. In 2018 we were looking to change our managing agents as our current ones were retiring. Newboulds & Co were recommended to us by a friend. The switch appeared quite seamless to us, although I know Leah and Barry put a lot of work in to make it run smoothly. Leah and Barry are both extremely professional. They go the extra mile to make us feel secure. Their communication is quick, always offering helpful advice and guidance, which gives us peace of mind. I cannot recommend the company highly enough. If you’re looking for a management company, to run your accounts, look no further than Leah & Barry from Newboulds.

Mr Orgill


Newboulds were a fantastic Estate Agent for the sale of my property especially David. I had a difficult purchase but David kept me informed on a daily basis even when there was no further info. He never avoided my calls and was always professional and understanding even when I was getting irate. I have to say that I would strongly recommend this company when selling your property and thank you again David for all of your help and advise through the selling process.

Tracy Barker


Had a great experience using these guys. Not your typical estate agents. Sold my house very quickly, and were a pleasure to deal with.
Thanks for all your help David.

Mr Buckley & Miss Foot


We have just used newboulds & co to sell our house and are so happy we did, they was very professional, efficient , reliable and honest and had our house sold fairly quickly.

David even went out his way for us when we had a problem with the house we was buying and got things in order for us while we was struggling with it all.

Could not recommend them enough!

Mr & Mrs Cooper


We purchased our home through Newboulds & Co earlier this year and we can honestly say that they go above and beyond any other Agent in the area. From viewing the property, all the way to moving in, David was on hand to help answer our queries straight away - even on a Sunday evening! He was on top of our Estate Agent when it came to the sale of our property and really helped us push it through. It was an absolute pleasure dealing with David and whenever we choose to sell they will absolutely be my number one choice of Estate Agent!

Miss Weir


I would have no hesitation in recommending Newboulds & Co, David in particular.
David is extremely professional, friendly, knowledgeable, caring and went above and beyond during our sale and purchase last year. David definitely was my go to person for many many questions, nothing was too much trouble and above all kept me calm and comfortable throughout the whole process.
I will definitely use Newboulds again.

Mrs Cooke-Willing


David,

The service I have received from Newboulds and in particular from you, has been outstanding. It made such a difference to me to have one point of contact and you were always quick to respond to any questions or queries I had. Your helpful feedback and positive attitude kept me going when I felt despondent and ultimately led to the successful sale of my property. I am sure that only the constant chasing by you, of all parties, has resulted in a completion before Christmas, which seemed impossible a couple of months ago.

I thank you and would have no hesitation in recommending Newboulds to any of my friends or acquaintances.

 

Julia


Hi David, Just a quick email to say thank you to Leah, Barry and yourself in particular for assisting and supporting us through a long and challenging move experience. With your patience, guidance and efficiency you managed our move smoothly and we are now settled happily in the new abode. We have no hesitation recommending Newboulds as a quality professional local estate agency.

Mr & Mrs Fleming


May I thank you and your colleagues once again for selling our mother’s house. As I recall you actually found the ultimate buyer even before your marketing efforts had properly started, thereby showing that one of your many skills is quickly spotting a potential match of seller and inquisitive buyer. You also brought clarity, tact, and much-needed balm to a limping legal conveyance, thereby helping to secure a successful completion first-time. I would not hesitate in recommending you to anyone serious about selling their home. I am only sorry that you have no office in the north west of the UK!

Mr Richardson



After what feels like an eternity, we have finally exchanged! Time to give a huge thank you to Barry Fogg, Leah Newbould and David Long at Newboulds in Shepperton.
These guys never gave up. We cannot thank them enough for their persistence, patience and encouragement. These guys work from the heart and are motivated to do the best job they can until the bitter end! This was not an easy sale to progress, they have worked so hard! This may sound a bit corny, but honestly, they really do care. If you are thinking of moving, you cannot go wrong using Newboulds & Co. Even though we are not in the same area as their office, it didn’t make any difference at all. They knew the market brilliantly and got us a great offer on our third viewing.
Please support a small, family run business. You will not regret it!

Mr & Mrs Curtis


Newboulds & Co were fast in making sure the marketing was what we wanted and ready, professional and easy to deal with. We received an acceptable offer in 6 days.

 

Mr Borthwick


I would like to recommend your Newboulds & Co to anyone moving home. I had a really good service from every one in the team. You were so helpful to me all the time, you took the trouble to help me sort out any problems I had. Anyone who chooses to use your company will find it a very helpful and enjoyable experience . Thanks for everything, I give you 12 out of 10 for service.

 

Mrs Harding


Fantastic service, would always recommend this company.

Mr Allen


Fabulous....Leah & Barry are amazing :-).

Kerry Flewers


Very helpful, friendly and professional.. Highly recommend

Mr Wheeldon


Amazing, friendly!!! Best estate agent I have ever dealt with

Charlotte Darsey


In my opinion the best estate agents in town! Independent and family run so you get the personal touch that is needed. Approachable accommodating staff who are always happy to help and take the drama out the stress of moving

Hannah Rosling


Couldn’t have asked for a better service, such a friendly and caring approach! Didn’t change the goalposts once and helped us find a wonderful family home, definitely recommend!

Shannon Julia Pitts


Barry and Leah have relentlessly provided top service for us, fully managing our house in Shepperton soon to be approaching five years. I remember Leah contacting us as we had advertised with another agency (Walton on Thames), not knowing Newboulds & Co had not long been established in business. We never looked back, when Leah found a tenant within one week of advertising our house, and the first agency did not find anyone after six weeks!!! I think that says it all about their local knowledge and capability. Barry and Leah are responsive, efficient and compassionate with everything they do, always keeping us informed no matter how big or small the task, which has its challenges given our time differences. A great Service all round

Simon Davies


I’ve been using Newboulds & Co for several years now and I’m very happy with the service provided by Leah and Barry. Always helpful and efficient at meeting my needs.

Colin Foulser


I have dealt with Leah and Barry at Newboulds & Co for 2 years now as a tennant. They are both fantastic, highly efficient and always a pleasure to deal with.

Suzanne Banister


I have been dealing with Leah and Barry for while now and they are not your usual "estate agents" They are professional and a delight to deal with !

Denise Manning


I contacted Leah about managing my house let in 2013 during the bad flooding in Shepperton. Newboulds was advertising slashing their fees in order to help assist flood victims. Such a community minded company.
In short, they are efficient, knowledgeable, friendly and their fees are less than other letting agents.
I have absolutely no hesitation in recommending this very ethical company to anyone seeking to rent or let. They have really impressed me with their professionalism over the past four years and I have been delighted to recommend them to others.

Di Whiting


First class service from these guys highly recommended

Susie Hughes


We have been associated with Barry & Leah for over 5 years now and they have been unfailingly professional and efficient in all that time. We have a property in Sunbury which fully managed by Newboulds. We have not missed one day's rental over those 5 years and all maintenance issues that have arisen over that period have been quickly and efficiently dealt with in a cost-effective way by Newboulds. We would not hesitate to recommend them to any landlord.

Mr Buchan-Swanson


Fabulous service, tenant found very quickly smooth service from start to finish. Would highly recommend.

Mrs Pearce


After using Newboulds & Co for the renting of my flats in Kingston, I had no hesitation in using David from their Sales Department to sell it. Although they are not situated in Kingston, they have never had a problem finding good tenants. The Sales Team did not disappoint either! The marketing was launched quickly and a great buyer soon followed. David and Barry looked after the whole transaction from start to finish and made sure it all went through smoothly and efficiently, nothing was too much trouble. I would highly recommend Newboulds & Co for selling and letting.

Mrs Teague


We recently bought our house through Newboulds & Co and had a really positive experience.

Having already seen the house online and scrolling past thinking it was too small/slightly out of our price range, we had written it off entirely. After ringing around a few local estate agents, we got through to David at Newboulds & Co. Right from the first conversation, David was helpful, friendly and reassuring. He persuaded us to go and view the house as he felt from our list of criteria that it ticked all the boxes, and often photos can look very different. We were dubious and thought it would be a total waste of time, but he is obviously very good at his job, because it did tick all our boxes, and we are now very happy in our new home.

David was very helpful, we had lists of questions and queries and he looked into them all for us. We often found that he was our first port of call, as our own estate agent was pretty useless and he was far more knowledgeable, he offered invaluable advice, pushed solicitors and our estate agents when they were slacking, and to be honest he completely went above and beyond what was expected of him to make the process as stress free as possible for us.

After the experience we had, we've already recommended Newboulds & Co to everyone we know and certainly feel with an independent local estate agent you get a much better and more personalised selling/buying experience.

Mr Ramus